Frequently Asked questions

Company

Does FARRAR have regionalized sales/service?

FARRAR offers regionalized direct sales in the U.S. and Canada and partners with distributors globally. Additionally, we partner with over 130 service organizations across North America.

Does FARRAR offer leasing and finance options for Walk-In cold rooms?

Yes, FARRAR provide leasing and finance options through Trane Technologies Financial Services. This includes creative financing and leasing solutions for businesses in the United States and Canada.

Does FARRAR offer leasing and finance options?

Yes, FARRAR provide leasing and finance options through Trane Technologies Financial Services. This includes creative financing and leasing solutions for businesses in the United States and Canada.

Does FARRAR offer solutions worldwide or just in North America?

FARRAR offers solutions globally, bringing value to customers through our powerful portfolio of solutions, predictive monitoring capabilities, and robust services.

Lab Grade solutions

How can I get service for these newly available FARRAR offerings?

We offer a broad network of both internal field service engineers and trusted third-party partners whom we rely on to provide installation and setup, PM services, IQ/OQ/PQ validation, and break/fix service. For state or regional partner recommendations, reach out to your local FARRAR sales representative. Recommendations will vary based on the location and complexity of the request.

How can I learn more about FARRAR's expanded portfolio of cold storage solutions?

You can contact us at lssinfo@tranetechnologies.com or check out our website at www.farrarscientific.com.

What refrigerants do the FARRAR™ ULT and Lab Grade Refrigerators and Freezers use?

To decrease carbon footprint and increase energy efficiency, our solutions use R290, R600a, EPA SNAP, and EU F-Gas compliant low global warming potential (GWP) natural hydrocarbon (HC) refrigerants.

Are these solutions ENERGY STAR® rated? What other standards do they meet?

The newly launched FARRAR units (including the ULT) have been designed and manufactured to meet ENERGY STAR standards. The Lab Grade Refrigerator and Freezer solutions are already ENERGY STAR certified, with certification pending on the FARRAR Ultra-Low-Temperature (ULT) Freezer solution.

These solutions use SNAP/EU F-gas-compliant low global warming potential (GWP) natural hydrocarbon refrigerants. They also have undergone detailed accelerated life testing (ALT) and are manufactured in an ISO 13485:2016 certified, FDA-registered facility in full compliance with FDA 21CFR Part 820 (GMP).

How is FARRAR’s portfolio expanding?

FARRAR, a brand of Trane Technologies, has officially expanded its cold storage portfolio by introducing FARRAR Lab Grade +4°C and -30°C upright and undercounter refrigerators and freezers and the FARRAR Ultra-Low Temperature (ULT) -86°C freezer.

These solutions enable FARRAR to serve as a single source provider for precision cold storage solutions within pharmaceutical and biopharmaceutical manufacturing, academic research, drug discovery, logistics applications, and more. When combined with the existing Ultra-Low Chamber (ULC) freezer series and Controlled Rate Chamber freeze/thaw solutions, FARRAR’s latest offerings now represent one of the industry’s only complete line of cold-storage solutions.

Solution Description Part Number
FARRAR™ ULT -86°C Freezer 26 ft³ (736 L) FUF126
FARRAR Lab Grade Undercounter Refrigerator 5 ft³ undercounter / +4°C (150 L) FLR105
FARRAR Lab Grade Upright Refrigerator 20 ft³ / +4°C (572 L) FLR120
FARRAR Lab Grade Upright Refrigerator 45 ft³ double door / +4°C (1271 L) FLR245
FARRAR Lab Grade Upright Freezer 25 ft³ / -30°C (714 L) FLF125

What are the features and benefits of the FARRAR Lab Grade Refrigerators and Freezers?

The high-performing units are workhorses for life science applications. They are designed to be highly reliable with forced air convection and excess cooling capacity. The units control temperature very tightly, preventing temperature excursions such as freezing products due to user storage configurations. Simple displays ease validation requirements, and configurable storage solutions provide high flexibility no matter what is stored.

Features and benefits include:

  • High-quality and reliability
  • World-class temperature performance
  • Tight temperature uniformity
  • ENERGY STAR® certified for energy efficiency
  • SNAP/EU F-gas-compliant low global warming potential (GWP) natural hydrocarbon (HC) refrigerants to support sustainability
  • Ultra-quiet operation 46dB - 52d for productive office/lab environments
  • Auto defrost without temperature excursion risk
  • Specify/Buy sales support simplicity

Are these new products powered by forced air convection?

Like the FARRAR™ ULC series, the lab grade refrigerators and freezers utilize forced air convection. The FARRAR ULT leverages cold wall technology, the same as other ULTs on the market today.

When will these new products be available for purchase? What is the lead time for domestic and international orders?

FARRAR Lab Grade Refrigerators and Freezers and the FARRAR ULT are now available for purchase. Lead time for domestic orders can be as little as a few days for materials in stock or 3 weeks for configurable options. Lead time for international orders is less than 1 week for stock orders and 4 weeks for configurable options. Shipments will begin on Jan. 2, 2024.

What are the features and benefits of the FARRAR ULT?

FARRAR’s ULT freezer for life science applications is a high-quality, highly reliable, energy-efficient, high-performing unit that is optimized for rack storage, noise management, temperature management/uniformity, and energy management/sustainability. This makes it an ideal replacement for older units when meeting sustainability goals. This unit is optimized for biobanking, academic research, and long-term storage in operations.

Features and benefits include:

  • Integrated Smart Access Panel and PIN-controlled electronic door lock
  • Integrated temperature logs
  • Designed to meet ENERGY STAR® standards
  • Low energy consumption
  • SNAP/EU F-gas-compliant low global warming potential (GWP) natural hydrocarbon (HC) refrigerants to support sustainability [R-170/R-290 (Low stage) and R-290 (High stage)]
  • 5 layers of protection with 5 inner doors.

Material Handling

What types of additional storage tools or material handling does FARRAR provide?

FARRAR provides standard and custom material handling systems for bulk materials, finished goods and small samples, including product and transfer carts for the Ultra-Low Chamber (ULC) Series.

Reach-In: Controlled Rate Freezing & Thawing

How often will I need to inspect my 4000 Series Controlled Rate Chamber?

The 4000 Series Controlled Rate Chamber should be inspected monthly dependant on usage.

Does FARRAR offer installation for the 4000 Series Controlled Rate Chamber?

Yes, installation is available for the 4000 Series Controlled Rate Chamber. FARRAR also offers training and material freezing/thawing load testing for optimal speed and uniformity during operation.

Is the 4000 Series Controlled Rate Freezer similar to a blast freezer?

Yes, the 4000 Series Controlled Rate Chamber is similar to a blast freezer. The major difference between the rate chamber and a blast freezer is the volume of air that is moved through the chamber- 500CFM and the ability to precisely control how fast or slow to freeze the material by modulating the cooling capacity.

Does FARRAR assist with the GMP certification and validation process for the 4000 Series Controlled Rate Chamber?

Yes, our team is able to assist with GMP certification and validation for the 4000 Series Controlled Rate Chamber.

Is the 4000 Series Controlled Rate Freezer similar to a plate freezer?

The 4000 Series Controlled Rate Chamber is designed to freeze both bags and bottles using forced air rather than contact plates like a plate freezer. Customized profiles can be built similar to a plate freezer, however.

What size of bags, bottles, and other storage containers can I place into the 4000 Series Controlled Rate Chamber?

The 4000 series control rate chamber is compatible with nearly any size bag, bottle or other storage containers. Contact us for the ideal freeze/thaw orientation for your application.

What types of bags, bottles, and other storage containers can I place into the 4000 Series Controlled Rate Chamber?

The 4000 Series Controlled Rate Chamber is compatable with any types of bags, bottles or storage containers. For optimal layout within the chamber, contact us.

Does the 4000 Series Controlled Rate Chamber use liquid nitrogen?

No, the 4000 Series Controlled Rate Chamber uses forced air, cascade scroll compressors with 2100W of available cooling capacity.

Does the 4000 Series Controlled Rate Chamber integrate with any remote monitoring or analytics?

Yes, an independent BMS probe can be placed inside the 4000 Series Controlled Rate Chamber to provide monitoring and analytics.

Is the HMI controller on the 4000-LC Controlled Rate Chamber customizable?

The HMI display is available on the 4000-LC Controlled Rate Chamber and is not customizeable, however the controller accommodates customizable freeze/thaw profiles with hold times, and slow or faster rates based on individual needs and preferences.

How long does the freeze process take for the 4000 Series Controlled Rate Chamber?

The length of the freeze process for the 4000 Series Controlled Rate Chamber will vary depending on the volume and chemical composition of the material being frozen in the chamber, and the storage medium shape, insulation level and material. The freeze process for an empty chamber will take about 37 minutes from ambient temperature to -80°C.

How long does the defrost process take for the 4000 Series Controlled Rate Chamber?

The defrost process for the 4000 Series Controlled Rate Chamber takes approximately 5 to 8 minutes.

How does the autodefrost setting on the 4000 Series Controlled Rate Chamber work?

The autodefrost setting for the 4000 Series Controlled Rate Chamber is a manual process; The user will start the defrost process with a push button at the end of each of each freeze process.

What is the temperature range for the 4000 Series Controlled Rate Chamber?

The 4000 Series Controlled Rate Chamber supports +40°C (highest during thaw cycle) to -80°C (lowest freeze temp).

What types of life science applications does the 4000 Series Controlled Rate Chamber support?

FARRAR's 4000 Series Controlled Rate Chamber supports bioprocessing, biomanufacturing, drug substance and drug product applications.

Does the Controlled Rate Chamber integrate with any remote monitoring or analytics?

The 4000 Series Controlled Rate Chamber does not currently integrate with any remote monitoring or analytics.

What is the warranty for the 4000 Series Controlled Rate Chamber?

The 4000 Series Controlled Rate Chamber has a 1-year standard (parts and labor) warranty in North America which is extendable for an additional two years. Globally, we offer a 1 year, parts only warranty that is also extendable for an additional 2 years.

Reach-In: Ultra-Low Temp Storage

How much heat is rejected on the Ultra-Low Chamber (ULC) Series?

The BTU out-put for the Ultra-Low Chamber (ULC) Series is 14,500 BTU (4.25 kW) for air-cooled and < 1,550 BTU (0.44 kW) for water-cooled.

Do you have Ultra-Low Chamber (ULC) Series demo units that I can try?

FARRAR has two different methods to experience our products. At our headquarters in Davidson, NC, our BioSolutions space contains fully operational ULC units with typical material handling options - feel free to visit this space to plan your project and work with our design team on a customized material handling solution that fits your process. We also offer demonstration units to test, define operational processes around, and plan workflows. Contact us to determine the best way to support your project needs.

Do all FARRAR Ultra-Low Chamber (ULC) Series freezers accept pallets?

Only the ULC-259 and ULC-311 have the internal chamber dimensions to accommodate pallets.

Can you freeze down bulk warm product in an Ultra-Low Chamber (ULC) Series or do you have to use a Controlled Rate Chamber?

The Ultra-Low Chamber (ULC) Series has the ability to freeze product from ambient temperatures to -80°C, but it does not allow for precise cooling profiles such as drop and hold or controlled temperature changes/minute.

What are the pallet sizes that the ULC-311 supports?

The Ultra-Low Chamber (ULC) Series ULC 259 and 311 can accommodate 42" pallets.

Is FARRAR's Ultra-Low Chamber (ULC) Series internal set up configurable?

Yes, the Ultra-Low Chamber (ULC) Series internal set up can be configured. For exmaple, one side of the freezer can be configured for shelf storage and the other for pallet storage in the ULC-259 and ULC-311.

How often will I have to perform maintenance my Ultra-Low Chamber (ULC) Series freezer?

The Ultra-Low Chamber (ULC) Series freezer should be maintenanced yearly or longer, depending on customer process requirements.

How often does FARRAR's Ultra-Low Chamber (ULC) Series need inspection and servicing?

The Ultra-Low Chamber (ULC) Series should be inspected and its temperature sensors calibrated yearly with more frequent inspection/service recommended depending on customer process requirements.

Does the Ultra-Low Chamber (ULC) Series require specific storage bags, bottles, or other containers?

No, the Ultra-Low Chamber (ULC) Series is adapale to any size or configuration of storage bags, bottles and containers.

Can I store bags, bottles, and other containers in the Ultra-Low Chamber (ULC) Series?

Yes, the Ultra-Low Chamber (ULC) Series can accommodate bags, bottles, and containers. The ULC-311 can also accomodate standard U.S. and European pallets.

What type of sensor does the Ultra-Low Chamber have?

The Ultra-Low Chamber (ULC) Series has a RTD/PT100 DIN A sensor which offers accuracy within 0.15 degrees.

Is the Ultra-Low Chamber (ULC) Series EnergySTAR Rated?

Currently, ULC-190 is EnergySTAR rated. At 0.30 kWh/day/cuft, It is one of the most efficient units on the market. We are working to gain that certification for the remainder of the Ultra-Low Chamber (ULC) Series which utilize the same refrigeration systems as the ULC-190.

Does FARRAR offer installation for the Ultra-Low Chamber (ULC) Series?

Yes, installation is available for the Ultra-Low Chamber (ULC) Series as part of our standard delivery process.

What are the temperature ranges for each Ultra-Low Chamber (ULC) Series model?

All of the Ultra-Low Chamber (ULC) Series models have a temperature range of +2°C to +8°C in refrigeration mode and -20°C to -80°C in freezing mode.

Is the Ultra-Low Chamber (ULC) Series the same as a ULT or cold-wall freezer?

No, the Ultra-Low Chamber (ULC) Series utilizes a discrete refrigeration system that actively cools an insulated chamber via forced air convection, similar to a walk-in freezer. This system provides automatic defrosting capabilities and fast repairs without taking freezers out of service. A standard cold wall ULT freezer relies on natural convection to cool its chamber, a slower and less uniform process.

What are the key differences between the Ultra-Low Chamber (ULC) Series models?

The key differences between the Ultra-Low Chamber (ULC) Series models is the cubic feet of the interior chamber - ULC-190 offers 190 cu ft of storage, ULC-259 offers 259 cu ft of storage and ULC-311 offers 311 cu ft of stroage.

Does FARRAR assist with the GMP certification and validation process for the Ultra-Low Chamber (ULC) Series?

Yes, our team is able to perform or guide your team with GMP certification and validation, including IQ OQ and PQ (IQOQPQ), and temp mapping for the Ultra-Low Chamber (ULC) Series.

Is the LCD on the Ultra-Low Chamber Series customizable?

The LCD display for the Ultra-Low Chamber (ULC) Series is not customizeable, however the controller can be conifgured for specific setpoints and processes.

How long does the ULC Series take to recover from door opening?

The recovery time for the Ultra-Low Chamber (ULC) Series will vary depending on the application/use, fullness of the chamber and amount of time the door is open. For an empty chamber, with an outer and inner door opening of 30 seconds, the recovery time is approximately 10-15 minutes.

Are their other chambers in addition to the ULC-190, ULC-259, and ULC-311?

No, our current Ultra-Low Chamber (ULC) Series offerings only include the ULC-190, ULC-259 and ULC-311. Contact us if your needs require a unique size or material handling application.

Does the Ultra-Low Chamber (ULC) Series use liquid nitrogen?

No, the Ultra-Low Chamber (ULC) Series uses mechanical cooling only.

How long does the freeze process take for the Ultra-Low Chamber (ULC) Series?

The ULC has excessive cooling capacity to freeze materials. The length of the freeze process for the Ultra-Low Chamber (ULC) Series will vary depending the volume of material to freeze, and the starting and intended ending temperature of the material.

What types of life science applications does the Ultra-Low Chamber (ULC) Series support?

The Ultra-Low Chamber (ULC) Series supports bioprocessing, biologics manufacturing, biobanking, sample kitting, biologics logistics activities, and low temperature sample storage applications.

How long does the defrost process take for the Ultra-Low Chamber (ULC) Series? Why would you need/want to defrost a ULC?

The defrost process for the Ultra-Low Chamber (ULC) Series only takes a few minutes - Once the temperature of the coil reaches above freezing, the defrost process stops. Routine maintenance would eliminate snow build up within the chamber, so chamber defrost is not needed. Regular defrosting of the coil will prevent coil damage.

What is the temperature range for the Ultra-Low Chamber (ULC) Series?

The Ultra-Low Chamber (ULC) Series in refrigeration mode ranges from +2°C to +8°C and -20°C to -80°C in freezing mode.

How does the special auto-defrost on the machine section of the ULC work?  How does this unique system prevent any temperature increases inside the chamber where your product/samples are?

The Ultra-Low Chamber (ULC) Series auto-defrost is programmable based on variables including how frequently the doors open, humidity level of the facility, and more. Unlike standard cold wall freezers, The evaporator and condenser are located outside of the chamber. The system considers the defrost cycle (e.g. every 12 hours, every 8 hours) and automatically initiates defrost while the other refrigeration system continue with temperature conditioning to the setpoint (e.g. -80°C, -50°C) This allows the system to defrost without chamber warmup, protecting samples without having to thaw the whole freezer

What is BACnet?

BACnet is the standard communication protocol for building automation and control systems. FARRAR products with BACnet capabilities can be directly integrated into Building management systems (BMS) and Building Automation Systems (BAS).

What is MODBUS?

MODBUS is an industry standard serial communication protocol for communicating between devices. FARRAR products with MODBUS allow users to connect FARRAR products to their monitoring solutions including local and cloud based systems.

What is the warranty for the Ultra-Low Chamber (ULC) Series?

Ultra-Low Chamber (ULC) Series has a 1-year standard parts and labor) warranty in North America which is extendable for an additional two years. Globally, we offer a 1-year, parts only warranty that is also extendable for an additional 2 years.

Service Solutions

Can FARRAR train our in-house employees to perform service?

Yes, the FARRAR team is available to train in-house service personnell.

Does FARRAR stock service parts?

Yes, FARRAR stocks service parts.

Does FARRAR use their own service technicians or work with third parties?

FARRAR uses both our own service technicians and third-party service providers, working with a network of over 130 organizations across the U.S. and Canada.

What type of Service Contract does FARRAR provide?

Yes, FARRAR offers extended warranty and preventive maintenance Service Contracts.

Does FARRAR offer installation services and validation services?

Yes, FARRAR's Service Solutions offer installation and validation services.

Does FARRAR offer remote monitoring?

Yes, FARRAR's Service Solutions offer remoting monitoring on all products to ensure performance and compliance within your process.

Does FARRAR perform IQOQ?

Yes, FARRAR's Service Solutions can assist with obtaining required IQOQ validations and certifications.

Does FARRAR service and maintenance competitor products?

No, FARRAR does not service or perform maintenance on competitor products. Please contact our Service Solutions Team, under Diversified Laboratory Repair (DLR) for repairs to all of your laboratory equipment.

Does FARRAR offer maintenance support?

Yes, FARRAR's Service Solutions include preventive maintenace from our expert team to keep you up and running.

Walk-In: Low Temp Spaces

Is the EcoFlex a LEED driven design?

Yes. FARRAR’s EcoFlex uses low GWP R-448 refrigerant which results in up to 50% lower energy consumption. The design helps ensure customers have a future-proofed system that only requires a 6-pound charge of refrigerant. This eliminates the need for a larger refrigerant charge and potential leak risk.

*Up to 50 percent more energy efficient in standard use vs. traditional environmental rooms, dependent on loading


Once constructed, can the FARRAR EcoFlex be relocated?

The modular construction of the EcoFlex enables the equipment to be redeployed after room modifications or relocation.

At what temperature range does the FARRAR EcoFlex operate?

The EcoFlex has a simple setpoint that allows the standard unit to operate in a full range of +4°C up to +37°C with precision control (+/- 0.5°C).

What is the EcoFlex?

FARRAR™ EcoFlex is an eco-friendly environmental chamber with precision-controlled temperature and humidity.

What support can I expect from FARRAR on a walk-in project?

In addition to End-to-end planning and installation capabilities (engineering and project management), FARRAR provides calibrations, turnkey installation and start-up, training and technical support and validation services. After installation, FARRAR offers scalable nationwide maintenance and calibration plans, remote preventative and predictive monitoring, and proactive technical response.

What types of walk-in rooms can FARRAR engineer?

Leveraging deep-application expertise, our team engineers walk-in environmental chambers for ultra-low temperature suites, freezers, and cold, warm, cold clean, stability (temperature and humidity), and wide-range rooms.

What types of life science materials and drug products are stored in FARRAR’s engineered walk-in rooms?

Our engineered solutions are ideal for companies committed to mission-critical refrigeration processes and storage. FARRAR chambers adhere to tight environmental specifications to help protect finished goods, bulk unfinished goods, frozen blood and blood product, as well as vaccine and drug substances.

Does FARRAR use low GWP refrigerants?

FARRAR does use low GWP refrigerants in our Walk-In spaces. The Ultra-Low Chamber (ULC) Series and 4000 Series Controlled Rate Chamber use the lowest GWP refrigerants available in the charge levels needed to provide enough cooling capacity to the chamber. Global refrigerant charge limitations on flammable refrigerants such as hydrocarbons limit our ULC and Rate chamber GWP listings. However, Trane Technologies and FARRAR have a dedicated refrigerant design team investigating new formulas that significantly lower GWP without impacting charge limitation rules.

What are the available temperature ranges for Walk-In Freezer?

FARRAR provides Walk-In freezers and cold rooms from +40°C to -80°C.

What do I need to provide to get a quote for Walk-In Freezer?

Our trained team can guide you to choose the best solution for your application. You do not have to know everything about your refrigeration needs, however, knowing your intended storage temperature range, desired volume and amount of entries per day into the space are a great start to a painless design process.